Doyle Chesapeake’s philosophy is based on four key principals that exist to ensure that our exceptional customer service separates us from the competition. Whether cruising or racing, new sails or service, Doyle Chesapeake approaches every client’s needs with the same principals and a single goal – to create a positive experience for each client that results in an enhanced sailing experience.
We invite you to get to know us better by learning more about our four key principals and how they benefit our clients:
Getting to Know You
- Our experienced staff is lead by Chuck O'Malley, a recognized cruising specialist and accomplished racer.
- We learn about your boat and sailing plans.
- We recommend products that fit your needs and budget.
- We develop long-term client relationships.
Delivering Sails that Perform for You
- Doyle makes racing and cruising sails that are technologically advanced.
- Our expert designers custom design sails for your boat and sailing plans.
- Our sails are durable and deliver longevity and performance.
Commitment to on Schedule and on Budget
- We respect your time and strive to set real delivery dates and are committed to 100% satisfaction.
- Quotes on new sails are guaranteed, no surprises, no hidden costs or upcharges.
- Service work will be performed professionally and for any work involving more than an hour’s time, a firm estimate will be provided.
Educating you on How to Better Use and Protect your Sails
- We educate you on what you are buying and your options.
- We want you to know how to use your sails, so we offer a test sail to show you.
- We teach you about using your sails and maximizing performance through seminars, tuning clinics and individual coaching.
- We educate you on how to care for your sails to extend the life of your sails and save you money.
- We recommend a regular, annual maintenance check up for sails.
- We offer Winter Specials with an exclusive 10-point check up for every mainsail, genoa and spinnaker.
To learn more or to speak with us about your needs, contact us today.